Reviews

Thank you Julianna for all your awesome help

My 2022 Silverado had been giving me problems for over a year . I had been to Servco where I felt like I was given the run around. I called and made an appointment with Cutter months in advance with a loaner available at my request. When my appointment finally arrived months later was advised there were no loaners, but had rentals. It wasn't in my budget and not what I was told. I was already frustrated and just wanted to leave but I tried to keep my cool and payed for the loaner car. I was told my truck would be looked at that day. The next morning I was informed the truck was ready for pick up. They had done a transmission flush which to my surprise has seem to have fixed the issues. Finger's crossed its only been 1 day and less than 200 mile's so far but I could tell immediately going up hill it wasn't shuttering and jerking the way it was before the flush. Also when I picked up my truck I was reimbursed for the loaner and no charge for the service . Great big Mahalo to the Cutter team

Great transaction.

Asked for oil change sticker, didn't get it, I had to ask again after I got in the truck. Coupon says car wash with every service, was told I will try to get you one, when truck was washed something was on the windshield making it hard to use wipers. Had to clean it when I got home just to get my wipers to work. Passenger side mirror wasn't even cleaned, had to clean that too. Complaint over rust under my steering column on the shroud is visible from my point of view when driving. Didn't seem to be any concern and waiting on warranty reply. Showed up at 1:15, left after 4. Oil and filter change, tire rotation, and car wash.

Everyone was very nice, helpful and professional.

They did a great job checking out my car. I also like the waiting lobby, it's great. Christian was very helpful and nice.

Good customer service.

Julianna is AMAZING 10 stars I have been coming to her for anything pertaining to my car since I’ve been stationed here past 3 years! She literally is the best with helping understanding what’s going on with my car and what would be best to keep more car running efficiently!

With having Kelvin as our salesman everything went smoothly took us step by step on the process to get the truck home the same day

The service staff that I encountered were knowledgeable and helpful. Great job by all. Wayne Meadows President Westside Autos Sales